Dear Valued Merchant,
In line with our commitment to provide you with the best service and experience, we will be conducting a scheduled maintenance activity on March 16 to March 17. This maintenance will allow us to implement the latest security enhancements, performance improvements, and bug fixes.
To facilitate this activity, please be advised that there will be a required system downtime from 10:00 PM to 5:00 AM. During this maintenance window, all cloud-based RUSH services will be temporarily unavailable, including:
-
CMS (Content Management System)
-
Merchant App
-
Customer App
-
Customer Web Portal
-
GLife
All platform operations will resume immediately after the maintenance window.
We appreciate your patience and understanding during this time. Our Account Managers will provide reminders ahead of the activity and coordinate contingency plans, if necessary, to help minimize any operational impact.
Should you need assistance, please feel free to reach our support team at support@rush.ph.
Thank you very much for your continued partnership.
Warm regards,
RUSH Team