🚨 Reminder: RUSH Scheduled Maintenance

Dear Valued Merchant,

This is a reminder that scheduled maintenance will take place on:

Date: March 16–17, 2026
Time: 10:00 PM – 5:00 AM

During this window, all cloud-based RUSH services will be unavailable, including:

CMS (Content Management System) – product/store updates, promotions, loyalty program updates, engagement features (SMS, email, push notifications)
Merchant App – push notifications, promotions, rewards management
Customer App – viewing promotions, redeeming rewards, personalized offers
Customer Web Portal – redeeming rewards, account updates
GLife – live campaigns, interactive promotions

What you need to do before the maintenance?

Complete any critical product or store updates in the CMS
Schedule or send time-sensitive campaigns (SMS, email, push notifications) in advance
Inform your team about the temporary unavailability of the Merchant and Customer Apps
Plan for any rewards redemptions or customer account updates ahead of time

All services will automatically resume once the maintenance window has been completed.

We appreciate your cooperation and are ready to support any contingency arrangements you may need to minimize operational disruption.

For any concerns or assistance, please contact our support team at support@rush.ph.

Thank you for your continued trust and partnership.

Warm regards,

RUSH Team

🚨 Reminder: RUSH Scheduled Maintenance | March 16–17