Advisory on holiday operations and logistics demand
An eventful, jam-packed long weekend is ahead of us.
As we celebrate Mother's Day on May 8 (Sunday), we and our logistics partners would like to advise our RUSH eStore merchants to expect a surge of delivery rider requests during this time.
Furthermore, RUSH is temporarily suspending normal business operations on May 9 (Monday) as we take a break to participate in the Philippine National Elections. As such, all tickets raised via support@rush.ph on these dates will be attended to on the next business day. However, critical issues tagged as Showstopper will still be resolved immediately, according to its appropriate SLA. Likewise, please anticipate a limited number of delivery riders available to cater to your order fulfillment needs during this period.
We would also like to take this opportunity to encourage Filipinos to make time, practice your right to vote, and advocate for a smooth and honest election.
May we all have a peaceful long weekend ahead!