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How to view eStore Merchant Analytics Promo Code?

Understand how your promo codes perform with detailed eStore merchant analytics insights.

In CMS, under ‘Analytics’ module

A screenshot showing where the analytics can be seen.

A screenshot showing the promo code usage.

  1. Go to the “Promo Codes” tab.
  2. Explore the available widgets and charts to monitor promo performance.

 

  • Promo Code Usage

Displays the number and percentage of orders that used promo codes versus those that did not,  to help identify how reliant customers are on discounts when making purchases.

  • Promo Code Transactions

Shows the total number of completed transactions where a promo code was applied.

  • Total Promo Code Value

Represents the total monetary value of discounts given through promo codes. This is important for evaluating the cost of promotional campaigns.

  • Total Promo Codes Used

Indicates the number of times promo codes were redeemed by customers. A higher count suggests strong engagement with promotional offers.

A graphical representation of the orders with applied promo codes.

Orders by Month vs Orders with applied Promo Codes

This chart compares total monthly orders against those that used promo codes.

  • Helps identify seasonal trends in promo usage
  • Reveals whether promos drive spikes in sales
  • Highlights months where discounts are more effective

Monthly Promo Count and Value

The tabular and graphical summary on the right part shows the number of promo codes used per month and the total discount value per month. This allows merchants to evaluate promo performance over time and adjust strategies accordingly.

A graphical representation of the Top 20 Promo Codes.

Top 20 Promo Codes Used

Displays the most frequently used promo codes ranked by usage count, for merchants to easily identify high-performing campaigns. It helps determine which offers resonate most with customers and provides important insights that can be used to plan and optimize future promotions.

What Is the Use of eStore Promo Code Analytics?

eStore Promo Code Analytics helps merchants strike the right balance between attracting customers through discounts and maintaining profitability, ensuring that every promotion contributes to long-term business growth.