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How to Delete a Customer Account?

Allow customers to delete their personal information and unsubscribe from promotional offers directly in your app.

They simply need to follow these instructions in order to do so:

  1. They must first input their 4-digit PIN and mobile number to log into their account.
  2. In the lower right corner of the screen, select the "Account" tab.A screenshot of customer app under account icon.
  3. Next, select Settings.
  4. After you've clicked it, the screen will display the options below:
    customer-app-delete-account
  5. Finally, select "Delete Account." A confirmation question asking if they really intended to delete their account will appear on your customer's screen. After clicking the “I’m sure” button, their details will be removed from the system.

    A screenshot from customer app showing the confirmation to delete the account.