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Knowledge Base | RUSH Help Center
Service Level Agreement

Getting Started
Managing your CMS
Managing your Merchant Mobile App
- eStore Functions
- Loyalty Functions
Customer Channels
- eStore Web
- eStore Mobile App
FAQ's
Service Level Agreement
Terms and Conditions
- Terms of Agreement Annexes

Service Level Agreement

See the expected timeline for resolving your concerns

RUSH Merchant Support Escalation Matrix
Resolution Time based on Severity

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