This article will introduce you to available modules for Loyalty Subscription in the RUSH Content Management System (CMS). The email address you provided when signing up will automatically be given access to your main or primary CMS.
This covers the basic functions and settings of your CMS account. From this module, you can:
- Change your basic Merchant Information
- Edit your Terms and Conditions
- Add the governing Privacy Policy between you and your customers
- Update your documents
- Create other CMS Account Users
- Change the account password
My Plan
This tab allows you to view your subscription payment history and plan details. If you've migrated to Xendit, you can update your payment method and the primary card will be charged.
Analytics
This summarizes the basic transaction-related data/ trackable metrics from your RUSH-powered solutions. From this module, you can:
- See all the transactions where your customers earn and burn points
- Check the number of registrations and current users
- Monitor your top branches and rewards
Program
Unique to the RUSH Loyalty solution, this is where you can change the points and other points-earning mechanics for your customers. From this module, you can:
- Setup the exchange rate of your loyalty program
- Create the guidelines of your loyalty program for your users
- Set transaction limits for your users
- Enable non-transactional mechanics for earning points
Design
You can change the look and feel of your front- end channels. From this module, you can:
- Customize your storefront for your channel/s
- Access the Advanced Features for Web branding
- Post banners featuring your promotional items and special offers
Rewards
Unique to the RUSH Loyalty execution, this is where you can list down the different rewards you would like to offer. Users can browse through the list and choose the rewards they would like to redeem. From this module, you can:
- Create and edit Rewards for your loyalty program
- Monitor the inventory and availability of the rewards
Customers
Your Loyalty transactions and Customer list can be found here. Import and Export functions are available if you would like to upload your transactions or customers in bulk. Feedback and Segmentation is also available here. From this module, you can:
- Review customer transactions for reconciliation
- Check customer profiles and their basic information
- Edit customer profiles (Name, mobile number, and email address cannot be edited from here)
- Import or Export transactions or customers
- Read customer feedback and send a one-way replies
- Create Segments for Broadcast usage
Engagement
This is the hub for all the tools you need to engage with your customers, including broadcasts and pop-up banners. From this module, you can:
- Create a new broadcast via SMS, emails, or In-App Notifications
- Create News articles your customers can browse through (applicable only on customer app)
- Customized SMS, in-app message and email notifications
Store
This module houses all your brands, branches, and employees. All the employees you enroll from this module will have user access to the RUSH Merchant App. From this module, you can:
- Upload, edit, and delete brands and branches
- Enroll employees
- Assign employees to their respective branches
All third-party apps integrated into the RUSH platform can be found here. More apps will be added in the future.
