Chinese New Year 2025: Holiday Advisory 🎇
Prepare for limited rider availability during the holiday 🎇
Dear Valued RUSH Merchant,
In celebration of the Chinese New Year, we would like to advise our merchant partners that we are temporarily suspending normal business operations on January 29 (Wednesday).
As such, all tickets raised via support@rush.ph on this day will be attended to on the next business day (Thursday, January 30, 2025).
However, critical issues tagged as Showstopper will still be resolved immediately, according to their appropriate SLAs.
Likewise, we would like to advise our eStore merchant partners to please anticipate a limited number of delivery riders available to cater to your order fulfillment needs during this period.
Thank you.
All the best,
RUSH