Scan to Order

Setting Up Scan to Order

1. Login to CMS to enable this feature
2. Go to Store Module > Scan to Order tab
3. Click + Add new table to begin setup

Add table group

Group tables by floor, area (e.g., indoor, outdoor), or type (e.g., regular, premium)
Fill in:

• Table Name
• Description
• Branch & Area
• Number of Tables
  
  

Customize QR Codes

Match QR designs to your branding:

• Header – Store name
• Footer – Quick instructions
• Colors – Adjust QR, background, and text (use black or white for best contrast)
  
  

Manage Tables and QR Codes

From the Scan to Order module, view:

• Table details such as ID, name, availability, and QR codes
• Actions include: Edit, Delete, Print QR codes (bulk or per table)
  
  

Set Service Fees (Optional)

• Go to Order Fulfillment Module > Fees Tab
• Scroll to Scan to Order Fee and toggle ON

 

How to Manage Scan to Order 

Using CMS:

1. Login to CMS
2. Go to Orders Module > Scan to Order tab
3. View customer orders, statuses, and details
4. Click Eye icon for full dine-in order info

For special discount tracking: Use the MMA app

Using MMA: 

1. Log in to MMA
2. On Home tab, tap Quick Actions:
   • Scan to Order – manage orders
   • Tables – see occupied/vacant/disabled tables
3. Manage Tables
   • Tap on a table to update status or visibility
4. Manage Orders

• View statuses
  • New - new orders will appear here
  • Preparing - order is being prepared 
  • Served - order is finished and served
  • Cancelled - order is cancelled due to merchant’s reason
• Tap View Details to update order status
  
  

     5.    View Transaction History

• • Go to More tab > Scan to Order
    Tap View for full order/payment info

 

Managing Special Discounts

Orders with SC/PWD tags are marked

• Tap order > Approve/Decline or Select items for discount > Apply Discount
  • Note: Tap Undo immediately if you make a mistake
    
    

CUSTOMER JOURNEY: 

Place an Order:

1. Scan the table’s QR code
2. Tap View Menu, browse, and Add to Order
3. Tap Review Order > Place Order
4. Orders go directly to your kitchen via CMS or MMA

• To order more, tap Order More and repeat.

Bill Out & Pay

1. Tap Bill Out
2. Choose payment method
3. Show Payment Confirmation to staff

Avail SC/PWD Discount

1. Tap Menu icon > SC/PWD ID
2. Tap + Register new ID, upload front/back photos
3. Tap Apply – merchant will verify

Or during Bill Out:

1. Tap Apply Senior Citizen / PWD ID
2. Fill in details and upload ID
3. Once verified, discount is applied automatically