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Display eCard and Punch Card Available Actions

The Display eCard shows the customer’s punch card stamps and available rewards. On the back of the card, customers can view their QR code, remaining stamps to collect, reward validity, terms and conditions, and claimed rewards.

This section also allows you to:

  • Void Stamp – Remove incorrectly issued stamps
  • Deactivate Punch Card – Temporarily disable the punch card
  • Reactivate Punch Card – Enable a previously deactivated punch card

 

punch-card-display-ecard

How to Void Stamp

punch-card-display-ecard

  1. Go to Display eCard.
  2. Tap the Void Stamp icon below the eCard.
  3. Tap the X or Remove icon on the stamp you want to void.
  4. Tap Delete to confirm.

Note: You can only void generic stamps—those that are not milestones and do not have rewards attached.

How to Deactivate Punch Card

 

  1. Go to the Display eCard.
  2. Tap the Deactivate icon below the eCard.
  3. Tap Deactivate to confirm.

A notification will appear confirming that the participant’s status has been successfully updated to Deactivated.

 

How to Reactivate Punch Card

punch-card-reactivation

    1. Go to the Punch Card tab.
    2. Tap the deactivated punch card campaign.
    3. Tap Reactivate to confirm.


The campaign will be reactivated immediately, allowing the customer to continue earning stamps.