How Customers Can Update Profile Information
Editing Profile
If your customers need to update or change their profile, here are the simple steps they can follow:
- Log in to their account
They need to enter their registered mobile number and 4-digit PIN. - Navigate to the "Account" tab
Once logged in, they should tap the "Account" tab located at the lower right corner of the screen. - Access Settings
From the Account tab, they should go to Settings. Upon tapping this, the following options will be available: Edit Profile, Change PIN, Email Address, Mobile Number, and Delete Account.
Change PIN
Customers can change their 4-digit PIN by:
- Entering their current PIN
- Setting a new PIN
- Confirming the new PIN
They must then click Save to complete the process.
Update Email Address
To update their email address, customers should:
- Click the "Change" button beside the email field
- Enter and confirm their new email address
Note: Verified email addresses will allow customers to receive your email blasts and transaction notifications.
Change Mobile Number
To change their mobile number:
- Customers need to click the "Change Mobile Number" button
- Enter their 4-digit PIN to proceed
- Input and confirm the new mobile number
Delete Account
Customers can delete their account by following these steps:
- From the Settings menu, tap Delete Account.
- They will only be able to proceed if there are no pending orders or transactions on their account.
- If eligible, confirm the deletion to permanently remove the account.