--- title: How Customers Can Update Profile Information description: If your customers need to update or change their profile, here are the simple steps they can do. --- [Skip to content](https://help.rush.ph/knowledge/editing-profile#main-content) English Show submenu for translations [File a Ticket](https://help.rush.ph/knowledge/kb-tickets/new) ![](https://help.rush.ph/hs-fs/hubfs/Branding/Asset%2037@2x.png?width=100&height=75&name=Asset%2037@2x.png) Open main navigation Close main navigation - English Show submenu for translations - [File a Ticket](https://help.rush.ph/knowledge/kb-tickets/new) - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base | RUSH Help Center](https://help.rush.ph/knowledge) 2. [Customer Channels](https://help.rush.ph/knowledge/customer-channels) 3. [eStore Mobile App](https://help.rush.ph/knowledge/customer-channels#estore-mobile-app) # How Customers Can Update Profile Information ## Editing Profile If your customers need to update or change their profile, here are the simple steps they can follow: 1. **Log in to their account** They need to enter their registered mobile number and 4-digit PIN. 2. **Navigate to the "Account" tab** Once logged in, they should tap the **"Account"** tab located at the lower right corner of the screen. 3. **Access Settings** From the **Account** tab, they should go to **Settings**. Upon tapping this, the following options will be available: Edit Profile, Change PIN, Email Address, Mobile Number, and Delete Account. ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfEWwXYdJP1CuBzTeAzve5-66LaouLghmdgrVp_pGUhPRzOIy1VMrNqK2cSVd-6vRPY8hfVOkawoKYs5wlF5mcIw4BZ-vFk2WLMkJ9qu2Vx_DXpUgLU8EAyVT_wmc5xYwz-flaU4g?key=3stC2D6sJ9HIp_OtICY6ag)   ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXdrZtEowoFHAN6VbEUz_ixJJtcKOxlDF5x8iNM-h1xClfmyUkN0VCG6djKWF2WHMBuOI_K_6vWXqdVjNnsFwqjZrP-3tPXl6Fvzv32vzmxwVY9Pv-Jk4gO17GCYPSKWl5YV7XoQ?key=3stC2D6sJ9HIp_OtICY6ag)   **Change PIN** Customers can change their 4-digit PIN by: - Entering their **current PIN** - Setting a **new PIN** - Confirming the new PIN They must then click **Save** to complete the process. ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXePOsBFepWJnq9QIf_ipHNEvJJm8VEEO9AmiXIk2vDVGCxNpE9a0-HPyxq87Jl7mmTS2BnwBSAut0thBn1BRvEhtm9C62XPpBgV8st_uWXR-lweDbLKJaTKShulhiTxktcrqjjo-A?key=3stC2D6sJ9HIp_OtICY6ag) **Update Email Address** To update their email address, customers should: - Click the **"Change"** button beside the email field - Enter and confirm their new email address **Note:** Verified email addresses will allow customers to receive your **email blasts** and **transaction notifications**. ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfXtuDfvciPXLd3XL7DfxCwDLpjTjOPhBIX4ciL9B9Qgb_2T-3baVpgYfN03z6kFbO2ojUgsp7OroTD3R_uAz3jqgSRh9dBg5YYw3ZCLArtxVowwSpN1yOloluEJBnUypZ3Tn1v6A?key=3stC2D6sJ9HIp_OtICY6ag) **Change Mobile Number** To change their mobile number: - Customers need to click the **"Change Mobile Number"** button - Enter their **4-digit PIN** to proceed - Input and confirm the new mobile number ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXeVQbk7SKD0S4vb4cEuKgeW5mukM0tX_1WrEEhWLV4EzcBMYrTKI1VmVxJPT2Ey06Y_oObAEn09jEtU4q1maX60k4VKWPKGnPLhroF7QCtn_OBVdLP5JrGryx8aIAMl2gJYc3tnTg?key=3stC2D6sJ9HIp_OtICY6ag) **Delete Account** Customers can delete their account by following these steps: 1. From the **Settings** menu, tap **Delete Account**. 2. They will only be able to proceed if there are **no pending orders or transactions** on their account. 3. If eligible, confirm the deletion to permanently remove the account. ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXeqZmeHkaYbSm1Nk5_Swjd9blDjX0NbwStFCO_8h8k9nH6BcglW8Awffg4O6Rx2odOlwjItom25UBEMgEV1uhAFc3LMXFxHt27ktNO6bzn1Me3aY9kqTivcRcQnaadfQggu5_ULkA?key=3stC2D6sJ9HIp_OtICY6ag) - [Getting Started](https://help.rush.ph/knowledge/getting-started#main-content) - [Before Getting Started](https://help.rush.ph/knowledge/getting-started#before-getting-started) - [Set up your eStore](https://help.rush.ph/knowledge/getting-started#set-up-your-estore) - [Set up your Loyalty Program](https://help.rush.ph/knowledge/getting-started#set-up-your-loyalty-program) - [Set up your Account](https://help.rush.ph/knowledge/getting-started#set-up-your-account) - [Managing your CMS](https://help.rush.ph/knowledge/managing-your-cms#main-content) - [eStore](https://help.rush.ph/knowledge/managing-your-cms#estore) - [Loyalty](https://help.rush.ph/knowledge/managing-your-cms#loyalty) - [Dine-in experience](https://help.rush.ph/knowledge/managing-your-cms#dine-in-experience) - [Managing your Merchant Mobile App](https://help.rush.ph/knowledge/managing-your-merchant-mobile-app#main-content) - [eStore Functions](https://help.rush.ph/knowledge/managing-your-merchant-mobile-app#estore-functions) - [Loyalty Functions](https://help.rush.ph/knowledge/managing-your-merchant-mobile-app#loyalty-functions) - [Customer Channels](https://help.rush.ph/knowledge/customer-channels#main-content) - [eStore Web](https://help.rush.ph/knowledge/customer-channels#estore-web) - [eStore Mobile App](https://help.rush.ph/knowledge/customer-channels#estore-mobile-app) - [Punch Card Journey](https://help.rush.ph/knowledge/customer-channels#punch-card-journey) - [Privilege Card Journey](https://help.rush.ph/knowledge/customer-channels#privilege-card-journey) - [FAQ's](https://help.rush.ph/knowledge/faqs-1) - [Service Level Agreement](https://help.rush.ph/knowledge/service-level-agreement) - [Content Management System](https://help.rush.ph/knowledge/content-management-system#main-content) - [eStore Functions](https://help.rush.ph/knowledge/content-management-system#estore-functions) - [Terms and Conditions](https://help.rush.ph/knowledge/terms-and-conditions#main-content) - [Terms of Agreement Annexes](https://help.rush.ph/knowledge/terms-and-conditions#terms-of-agreement-annexes) - [News Archives](https://help.rush.ph/knowledge/news-archives#main-content) - [Merchant Advisories](https://help.rush.ph/knowledge/news-archives#merchant-advisories) [![RUSH Technologies Inc](https://help.rush.ph/hs-fs/hubfs/Branding/Asset%2037@2x.png?width=81&height=28&name=Asset%2037@2x.png "RUSH Technologies Inc")](https://www.rush.ph/) Copyright © 2026, RUSH Technologies Inc.