---
title: Awarding Rewards Points to Customers
description: Customers earn points for every purchase as soon as you or your front liners input their transaction details into the RUSH Merchant app.
---
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2. [Managing your Merchant Mobile App](https://help.rush.ph/knowledge/managing-your-merchant-mobile-app)
3. [Loyalty Functions](https://help.rush.ph/knowledge/managing-your-merchant-mobile-app#loyalty-functions)
# Awarding Rewards Points to Customers
## Customers earn points for every purchase as soon as you or your front liners input their transaction details into the RUSH Merchant app.
No matter how your customers choose to earn points (e.g. in-store or through self-seeding), points can only be credited to their wallets once they are issued or approved by you or your front liners using the app.
To issue points to your customers:
1. Open the Merchant Mobile App and hit **Customer Info**
2. Input the Customer’s mobile number
3. Tap **Give Points**
4. Input the transaction amount. The points to be issued will be calculated automatically based on the points conversion rate you set on your CMS.
5. Enter the OR number of the transaction
6. Click **Proceed**
7. The Customer will now receive the points issued for the transaction
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