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Guidelines in Using OrderPoint

OrderPoint is your printing terminal that simplifies digital order management in your RUSH eStore. With it, you can receive orders, update statuses, and process transactions efficiently—one print at a time.

order-point-device

 

Printing Terminal

  • OrderPoint instantly prints a receipt when a new order comes in—no extra steps required.
  • To reprint a receipt, open the order summary and tap:
    • The Print icon (top-right), or
    • The Print Receipt button (bottom of Order Details)
  • The receipt prints immediately and can be handed to staff for processing.


order-point-printing-terminal


Order Tracking

  • All incoming orders are viewable through the Orders Tab.
  • Tap an order to open Order Details, where you can update the status to:
    • Processing
    • For Dispatch
    • Delivered
    • Cancelled
  • Completed orders are automatically moved to Order History for easy tracking and reporting.

order-point-printing-terminal

Note: Use OrderPoint together with the RUSH Merchant Mobile App to monitor orders in real-time and ensure smooth coordination between staff.