Dear Valued Merchant Partners,
As we commemorate Labor Day on Thursday, May 1, 2025, we pause to honor the hard work, dedication, and commitment of all workers—especially our team members and merchant partners who continuously strive to serve customers with excellence.
In observance of this important day, please be informed that our regular business operations will be temporarily suspended. Support tickets sent to support@rush.ph and messages through CMS chat will be attended to on the next business day, Friday, May 2, 2025. That said, we remain committed to addressing urgent issues tagged as Showstopper in line with our service level agreements.
We also kindly ask our eStore merchant partners to anticipate limited rider availability during this holiday. We appreciate your understanding and proactive planning to ensure a smooth order fulfillment experience.
As always, thank you for your continued trust and partnership. We are grateful for the opportunity to support your business and look forward to serving you again after the holiday.
Wishing everyone a restful and meaningful Labor Day!
Warm regards,
RUSH