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Holiday Advisory: Labor Day – May 1, 2025

Dear Valued RUSH Merchant,

In observance of Holy Week, the government has declared April 17 to 19, 2025 (Thursday to Saturday) to be regular non-working holidays.

As such, we would like to advise our merchant partners that we are temporarily suspending normal business operations on these dates. During this period, all tickets raised via support@rush.ph  and chats sent via CMS will be attended to on April 21, 2025 (Monday). However, critical issues tagged as Showstopper will still be resolved immediately, according to their appropriate SLAs.

 
Likewise, we advise our eStore merchant partners to please anticipate a limited number of delivery riders available to cater to your order fulfillment needs on these days.

 

Thank you!

All the best,
RUSH