Dear Valued Merchant,
In observance of Ninoy Aquino Day (August 21, 2025 – Special Non-Working Holiday) and National Heroes Day (August 25, 2025 – Regular Holiday), please be advised that our regular business operations will be suspended on both dates.
These holidays provide us with an opportunity to honor and reflect on the remarkable contributions and sacrifices of our national heroes. We join the nation in commemorating these significant events and encourage everyone to take part in remembering and upholding the values they stood for.
During these holidays, support tickets submitted to support@rush.ph and inquiries sent via CMS chat will be addressed on the next business days — Friday, August 22, 2025, and Tuesday, August 26, 2025, respectively. Rest assured that urgent concerns classified as Showstopper will be addressed in accordance with our established service level agreement.
We sincerely appreciate your understanding and cooperation during this brief suspension of operations, and we look forward to continuing to serve you after the holiday break.
All the best,
RUSH