---
title: Using the Loyalty Rewards Module
description: The Rewards Module helps you design the perfect rewards system for your loyal customers - keeping them engaged with your business and delighted.
---
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1. [Knowledge Base | RUSH Help Center](https://help.rush.ph/knowledge)
2. [Getting Started](https://help.rush.ph/knowledge/getting-started)
3. [Set up your Loyalty Program](https://help.rush.ph/knowledge/getting-started#set-up-your-loyalty-program)
# Using the Loyalty Rewards Module
## The Rewards Module helps you design the perfect rewards system for your loyal customers - keeping them engaged with your business, while at the same time delighting them with your service.
On Rewards Module, you can create either:
- Free
- Points
- Voucher
- Instant Gratification
**FREE Rewards**
From the word itself, the reward is free to redeem across the customer channels, depending on availability. To create:
1. Click **+New Rewards**
2. On **Reward details**, choose the Reward type, and fill in your preferred Reward name, Reward image, Reward description.
3. You can toggle on and off **How to Redeem and Terms and Conditions** and supply your instruction and mechanics for redemption.
4. Provide the field for the **Reward label**.
5. You can set up a **Duration** of the Reward. You may adjust the date range depending on your preference.
6. Update the **Redemption frequency** of the reward. With this, you can limit the daily redemption on Unlimited and limit the total redemption on Limited.
7. Choose the **Availability** of your reward. Depending on your subscription with RUSH, the reward may be connected to a privilege card or membership tier, or it may be BAU, which is open to all loyalty customers.
8. Lastly, choose the **Visibility** of the reward. If you have multiple customer contact channels, you may choose whether or not you want the rewards to be made accessible on each channel.
**POINTS Rewards**
A corresponding point is required for the customer to redeem rewards through your available customer channels. To create:
1. Click **+New Rewards**
2. On **Reward details**, choose the Reward type, and fill in your preferred Reward name, Reward image, Reward description.
3. You can toggle on and off **How to Redeem and Terms and Conditions** and supply your instruction and mechanics for redemption.
4. Supply the **Reward Value**. This is the reward's monetary value after redemption.
5. Fill in the **Points** field. This is the corresponding value of the reward when claiming.
6. Provide the quantity of the rewards on the **Inventory** field. It may also be unlimited.
7. You can set up a **Duration** of the Reward. You may adjust the date range depending on your preference.
8. Update the **Redemption frequency** of the reward.
9. Choose the **Availability** of your reward. Depending on your subscription with RUSH, the reward may be connected to a privilege card or membership tier, or it may be BAU, which is open to all loyalty customers.
10. Lastly, choose the **Visibility** of the reward. If you have multiple customer contact channels, you may choose whether or not you want the rewards to be made accessible on each channel.
**VOUCHERS Rewards**
With Vouchers, you can create a reward either an item based or a value based which will have a generic QR or code which your customers can take advantage of. To create this:
1. Click **+New Rewards**
2. On **Reward details**, choose the Reward type and voucher type, and fill in your preferred Reward name, Reward image, Reward description.
3. You can toggle on and off **How to Redeem and Terms and Conditions** and supply your instruction and mechanics for redemption.
4. You can set up a **Duration** of the Reward. You may adjust the date range depending on your preference.
5. Update the **Redemption frequency** of the reward.
6. Choose the **Availability** of your reward. Depending on your subscription with RUSH, the reward may be connected to a privilege card or membership tier, or it may be BAU, which is open to all loyalty customers.
7. Lastly, choose the **Visibility** of the reward. If you have multiple customer contact channels, you may choose whether or not you want the rewards to be made accessible on each channel.
**INSTANT GRATIFICATION Rewards**
In this reward, there’s a unique code for every customer redemption that can be auto issued or merchant issued. To create:
1. Click **+New Rewards**
2. On **Reward details**, choose the Reward type, and fill in your preferred Reward name, Reward image, Reward description. Choose as well what **type of Instant Gratification** and **Issue type**.
1. Instant Gratification type
1. Points - once the customer redeemed the reward, points will be given to the customer.
2. Rewards - once the customer redeemed the reward, reward itself will be given to the customer.
2. Issue type
1. Auto issued - the reward code will be given automatically to the customer
2. Merchant issued - the reward code will be given to the customer once approved on the merchant app.
1. You can toggle on and off **How to Redeem and Terms and Conditions** and supply your instruction and mechanics for redemption.
2. Download the format for **Upload Codes** and import the file once you supplied the file with voucher codes.
3. Update the **Redemption frequency** of the reward. With this, you can limit the daily redemption on Unlimited and limit the total redemption on Limited.
4. Choose the **Availability** of your reward. Depending on your subscription with RUSH, the reward may be connected to a privilege card or membership tier, or it may be BAU, which is open to all loyalty customers.
5. Lastly, choose the **Visibility** of the reward. If you have multiple customer contact channels, you may choose whether or not you want the rewards to be made accessible on each channel.
- [Getting Started](https://help.rush.ph/knowledge/getting-started#main-content)
- [Before Getting Started](https://help.rush.ph/knowledge/getting-started#before-getting-started)
- [Set up your eStore](https://help.rush.ph/knowledge/getting-started#set-up-your-estore)
- [Set up your Loyalty Program](https://help.rush.ph/knowledge/getting-started#set-up-your-loyalty-program)
- [Set up your Account](https://help.rush.ph/knowledge/getting-started#set-up-your-account)
- [Managing your CMS](https://help.rush.ph/knowledge/managing-your-cms#main-content)
- [eStore](https://help.rush.ph/knowledge/managing-your-cms#estore)
- [Loyalty](https://help.rush.ph/knowledge/managing-your-cms#loyalty)
- [Dine-in experience](https://help.rush.ph/knowledge/managing-your-cms#dine-in-experience)
- [Managing your Merchant Mobile App](https://help.rush.ph/knowledge/managing-your-merchant-mobile-app#main-content)
- [eStore Functions](https://help.rush.ph/knowledge/managing-your-merchant-mobile-app#estore-functions)
- [Loyalty Functions](https://help.rush.ph/knowledge/managing-your-merchant-mobile-app#loyalty-functions)
- [Customer Channels](https://help.rush.ph/knowledge/customer-channels#main-content)
- [eStore Web](https://help.rush.ph/knowledge/customer-channels#estore-web)
- [eStore Mobile App](https://help.rush.ph/knowledge/customer-channels#estore-mobile-app)
- [Punch Card Journey](https://help.rush.ph/knowledge/customer-channels#punch-card-journey)
- [Privilege Card Journey](https://help.rush.ph/knowledge/customer-channels#privilege-card-journey)
- [FAQ's](https://help.rush.ph/knowledge/faqs-1)
- [Service Level Agreement](https://help.rush.ph/knowledge/service-level-agreement)
- [Content Management System](https://help.rush.ph/knowledge/content-management-system#main-content)
- [eStore Functions](https://help.rush.ph/knowledge/content-management-system#estore-functions)
- [Terms and Conditions](https://help.rush.ph/knowledge/terms-and-conditions#main-content)
- [Terms of Agreement Annexes](https://help.rush.ph/knowledge/terms-and-conditions#terms-of-agreement-annexes)
- [News Archives](https://help.rush.ph/knowledge/news-archives#main-content)
- [Merchant Advisories](https://help.rush.ph/knowledge/news-archives#merchant-advisories)
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